What areas do you deliver to?
We deliver within an approximate 50 mile radius of Wolverhampton, the price of delivery is included in your hire charge. We can deliver beyond this area subject to an additional charge.
How do I hire a bouncy castle?
Once you have selected an inflatable from our range, please complete and submit an order form, we will then contact you by telephone to confirm all the details. Please refer to the details of the castles in order to ensure that you have sufficient space for the castle that you intend to order.
Do you prepare the castle?
Yes, when we deliver the castle we will confirm that weather conditions are suitable, we will then install and inflate the castle. When we collect the castle we will dismantle it and pack it away.
How long does it take to install a castle?
It takes approximately 20 minutes to install and inflate a castle – we will deliver inflatables at least half an hour prior to your agreed rental start time.
What if it rains?
Our castles are supplied with a shower cover for use in light rain so that it only takes a wipe with a towel to enable you to carry on using the castle once the shower ends. If heavier rain is forecast then it is possible to cancel the booking prior to inflation of the castle.
Are the castles cleaned?
Yes, our castles are cleaned after every booking, however if you do cause a mess on the castle then we ask that it is cleaned up as soon as possible.
When / how do I pay?
Payment is taken at the time that we deliver the inflatable as long as we are satisfied that the rental can proceed. You can pay by cash, cheque supported by a bank card with sufficient limit, or credit card / debit card. If paying by credit card, please note than an additional 5% handling charge applies.
Do you have insurance?
Yes we are fully insured with public liability cover of up to £1 million.
What preparation is needed?
We will deliver the inflatable to the required area using a sack cloth trolley, please ensure that there is clear access – a pathway approximately 3 feet wide is required. In addition you should ensure that the area where the inflatable is to be located is a fairly flat grassy area and that it is free of animal dirt, sharp stones or other hazards.
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